RETURNS & REFUNDS

RETURNS

Unfortunately due to health & safety regulations, we are unable to accept any returns of our products once they have been delivered.

GUARANTEE

We aim to supply your live lobsters with an overall service of the highest quality. If you think we have failed, please contact us on info@lockdownlobsters.com. We will aim to acknowledge your complaints soon as possible and will offer a resolution within 3 working days.

REFUNDS

Nearly all our deliveries arrive as described, refunds or replacement deliveries will be made for non-delivery or lobster which are no longer alive.